Shipping policy

Shipping Policy

Currently, we only ship to the United States and Canada. Most orders placed before noon EST Monday-Friday are shipped on the same day. Orders placed on Saturday and Sunday are shipped the next business day. Shipping times range from 2-7 days. A specific delivery time frame is not guaranteed on any class of mail. If your order is urgent and you need it fast, please contact us.

Lost Packages

In the event you have not received your package within a reasonable time, please contact your local post office or Customs Office. In most cases, the package may be waiting to be picked up. You can track the status of your USPS Ground Advantage or Priority Mail package at USPS.com using the Delivery Confirmation number provided in your shipment notification email or by logging into your account. It is not possible to track USPS First Class Mail packages.

If it is determined that the package is lost, you will be required to sign a loss affidavit and authorize a Postal investigation on your behalf.

If you have provided an incomplete, wrong address, or did not pick up your package and your package is returned to us, you will incur additional shipping fees when we resend the package to you. Please be certain that the information you provide is correct and contact us immediately if you have made an error.